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HAIR DRESSING and MANAGEMENT
This training program takes on all interested persons who apply. The course is nine months divided up in three terms
of three months each.
Course outline includes:
1. Saloon Establishment and Operation
2. Hair Management and Designing
3. Facials and Make - up
4. Manicure and Pedicure
ADULT EDUCATION
This program takes on any interested person of age who may have missed formal education and persons in and out of school
who still want to acquire new skills. The course outline for adult education is as follows:
1. Reading, writing and speaking English
2. Reading, writing and speaking other foreign and local languages such as:
- Luganda,- Lusoga,- Swahili.- French
3. Handcrafts such as Mat making.
4. Nutrition.
5. Food and Nutrition (Preparing local dishes for domestic consumption).
6. Small business management skills.
A small fee is paid for these classes and is negotiable.
CUSTOMER CARE ( PUBLIC RELATIONS)
This skill set is open to all clients of Skills Plus -Uganda to enable them handle other people well. The following is
the course outline:
1. Introduction to Customer Care.
2. The concept of Customer Care
3. Why people give bad services.
4. Customer Satisfaction
5. Customer Dissatisfaction
6. Conflict resolution in Customer Care
7. Customer Appointments.
8. Techniques used in Customer Care.
9. How to handle phones and etc
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